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Central Texas Medical Center: News


CTMC Home Health Earns SHPBEST Superior Perfrormer Award For Patient Satisfaction



July 31, 2018

 

CTMC HOME HEALTH EARNS SHPBEST SUPERIOR PERFORMER AWARD FOR PATIENT SATISFACTION

SAN MARCO, TEXAS—Central Texas Medical Center Home Health earned the SHPBest Superior Performer of 2017 award by Strategic Healthcare Programs after reaching an overall patient satisfaction score that ranked in the top 20% of all SHP clients.

“We are very excited to receive this honor,” said Brenda Garrett, Director of CTMC Home Health. “A patient satisfaction award is one that we always strive to earn. Providing the best care for our patients is our primary concern and being named a SHPBest Superior Performer shows that our continued efforts pay off.”

The annual SHPBest program was created to acknowledge home health agencies that consistently provide high quality service to their patients. SHPBest award recipients are determined by ranking the overall score for all SHP Home Health Care Consumer Assessment of Health Care Survey (HHCAHPS) clients, which includes over 4,500 home health agencies. SHP focuses its efforts on identifying and recognizing organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“CTMC is proud of the outstanding care that our Home Health team offers its patients and thrilled that it is being recognized by SHP for something as important as patient satisfaction.,” said Anthony Stahl, CTMC President/CEO. “Access to premium healthcare while in the comfort of their own home is invaluable to patients’ recovery.”

CTMC Home Health is one of three members of the Adventist Health System that achieved this standing in 2017. Gordon Home Care in Calhoun, GA and Shawnee Mission Medical Center Home Health in Shawnee Mission, KS also earned the honor.

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About CTMC 

The hospital, which originated in 1923 as Hays County Soldiers, Sailors and Marines Memorial Hospital, opened at its current Wonder World Drive location in 1983. The CTMC staff of more than 700 employees works with more than 300 active and consulting physicians to provide quality services to patients and their families. For more than 20 consecutive years, CTMC has been named The Best Hospital in Hays County in the annual “Best of Hays” publication released by the San Marcos Daily Record. In addition to interventional cardiac services, CTMC is a Certified Chest Pain Center and an accredited Primary Stroke Center. CTMC leads the region in da Vinci robotic-assisted surgery and offers a variety of specialty care services including medical imaging, rehabilitation, home health care, hospice, women’s services and more. For more information, follow CTMC on Facebook and Twitter, and visit our website at ctmc.org. CTMC is a member of the Adventist Health System (AHS).

With a sacred mission of Extending the Healing Ministry of Christ, Adventist Health System (AHS) is a connected system of care for every stage of life and health. More than 80,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, wholistic care. A Christian mission, shared vision, common values, focus on whole-person health and commitment to making communities healthier unify the system’s 46 hospital campuses and hundreds of care sites in diverse markets throughout nine states.


Location

Central Texas Medical Center
1301 Wonder World Drive
San Marcos, TX 78666
512.353.8979