My wife and I arrived at approximately 3 o'clock, and though I only have Doctor Williams name on my prescription, EVERY individual I encountered was courteous, professional and caring. I know ERs! As a firefighter/EMT, I spend a good bit of time in [them]. This was far above routine patient care and, particularly as a visitor away from home, I am incredibly grateful. Thank you all.
Lieutenant Colonel, USAF (Retired)