Information We Receive
| Cookies and Web Beacons
| Disclosure of Access to Information
| Security Measures
| Updating, Correcting and Deleting PII
| Use of This Website Creates and Agreement
| Prohibited Use of This Website
| Contact Us
Last Revised: February 25, 2015
We receive information in different ways through our website. We reserve the right to treat anonymous or personally identifiable information collected through this website as an asset which may be transferred to a third party in connection with the merger or sale of AdventHealth, or a portion of our business. The information we receive from users of our website can be categorized as being either anonymous or personally identifiable.
Anonymous information refers to information that cannot be tied to a specific individual. Many persons who access our website do not use the personalization features that are available to them through our website, and therefore these individuals are anonymous to us and the data we collect from them does not enable us to identify them in any personal way. For example, we may know that 5,000 users visit our website every day and that 3,000 of them reside in Florida, but we may not know their names or where they live. All anonymous information we collect through our website is collected when your web browser accesses our website. When you surf the Internet, your web browser automatically transmits information about your preferences to our server every time you visit our website. Also, our server automatically collects the IP (which stands for Internet Protocol) address of the computers that access our website. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. Please note that although such information is not personally identifiable, we can determine from an IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.
The anonymous information collected by us through your web browser and our server is used in aggregate form to help us to monitor audience size, measure traffic patterns and identify popular services and information within our website. We use this information to improve our services to you and to help develop improved services based on user interests, behavior and demographics.
Personally identifiable information refers to information that tells us information that can be used to identify you, such as your name, address, age, etc. In many cases, we ask for this information to provide the personalized service you wish to use. The amount of personally identifiable information that we know about you is entirely up to you to decide. We will only know personally identifiable information about you if you choose to share this information about yourself; however, some services may not be available unless we obtain a certain amount of personally identifiable information from you.
We collect personally identifiable information when you voluntarily provide it when, for example, requesting a newsletter that we produce or indicating that you would we like to receive certain targeted information on topics that interest you.
In addition, we may also collect anonymous information through the use of "Cookies" and “Web Beacons”. When you visit our website for the first time, our server sends a Cookie to your computer's hard drive through your web browser.
A “Cookie” is a small text file that contains a unique identification number that is sent from us and stored on your computer. Cookies enable us to recognize your web browser whenever you visit our website through the unique identification number assigned to the Cookie, and this information is stored to help facilitate your use of the website the next time you visit.
A "Web Beacon" is a small transparent image placed on a website that may track visits to a particular page. We use Web Beacons to collect information to support our reporting software.
If you wish to find out how to prevent your browser from accepting new Cookies or Web Beacons, how to disable Cookies or Web Beacons altogether and how to monitor when you receive a new Cookie or Web Beacon, check the "help" feature of your web browser. However, not accepting or disabling Cookies or Web Beacons from our websites may prevent you from accessing certain parts of our websites.
As a general rule, we will not disclose your personally identifiable information to any unaffiliated third party, except when we have your permission or under special circumstances, such as when we need to treat the information collected through this website as an asset in the event of the merger of sale of AdventHealth, or a portion of our business. Your personally identifiable information may be accessed by our management information services team or an affiliated third party providing technical support or maintenance for us.
If we offer services using or in conjunction with an unaffiliated third party, we may need to share some or all of your personally identifiable information with that unaffiliated third party for purposes of providing the services to you. If you do not want your personally identifiable information to be shared, you can choose not to use that particular service or notify us that you do not wish your personally identifiable information to be shared. In some circumstances we may be required by law to disclose personally identifiable information. We will do so, in good faith, only to the extent we believe to be required by law. We may also disclose personally identifiable information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against a third party who may be violating our terms and conditions governing the use of our website, or who may be (intentionally or unintentionally) causing injury to or interference with your or our rights or property or those of a third party.
We may share anonymous information with third parties. For example, we may match our user information, such as gender and age preferences and usage, with data of these third parties to help develop additional products and services to offer through our website.
AdventHealth has taken reasonable steps and has employed industry-standard practices and technology to ensure the integrity and confidentiality of personally identifiable information; but because even the most secure computer system can be violated, AdventHealth cannot guarantee security.
IMPORTANT: Please keep in mind that whenever you voluntarily disclose information about yourself in the public domain, for example, through bulletin boards, chat rooms, e-mails, it is likely to be collected and used by third parties. These third parties may use your information to contact you or for unauthorized purposes. Also, please remember that no one can guarantee the absolute security of information transmitted electronically.
We strongly believe in providing you with the ability to opt-out of providing personally identifiable information to us, and to access and edit any information you may have provided to us about yourself. Accordingly, at any time, you may amend, update or delete the information about you (or your child(ren)) contained in any registration profile you have completed with us, including any and all personally identifiable information, or stop receipt of a newsletter, by mailing your request to:
900 Hope Way
Altamonte Springs, Florida 32714
Attn: Data Security
Our website may contain links to other sites. These links are for your convenience only, and AdventHealth makes no representations or endorsements whatsoever regarding such other sites. You should review the privacy policies of other sites carefully before providing any information to such website. AdventHealth is not responsible for the privacy policies or procedures or the content of any other website.
We are committed to protecting children’s privacy on the Internet and we do not knowingly collect personal information from children.
AdventHealth's Limited Warranties; Disclaimer of Liability; Indemnity by You
ADVENTHEALTH DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) REGARDING INFORMATION, CONTENT OR ITEMS APPEARING ON THIS WEBSITE. ADVENTHEALTH DOES NOT WARRANT THAT DOWNLOADS FROM THE WEBSITE WILL BE FREE OF ANY VIRUS, WORM, TROJAN HORSE OR OTHER DATA ALTERING OR CONTAMINATING COMPONENTS. YOU ARE RESPONSIBLE FOR ENSURING THAT YOU HAVE IMPLEMENTED PROCEDURES TO PREVENT SUCH CONTAMINATING COMPONENTS FROM INFECTING YOUR COMPUTER AND ITS DATA.
WHILE ADVENTHEALTH TRIES TO KEEP THE INFORMATION ON THIS WEBSITE BOTH ACCURATE AND UP-TO-DATE, ADVENTHEALTH DOES NOT WARRANT THE ACCURACY, COMPLETENESS, CORRECTNESS, USEFULNESS, OR APPLICABILITY OF ANY INFORMATION, OR OTHER DATA OR ITEMS APPEARING ON THIS WEBSITE. ADVENTHEALTH WILL NOT BE LIABLE IN ANY EVENT TO ANY USER OF THIS SERVICE FOR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE UPON THE INFORMATION, CONTENT, OR OTHER ITEMS PRESENTED ON THIS WEBSITE.
IN NO EVENT SHALL ADVENTHEALTH BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES, FEES, FINES, PENALTIES, OR LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO THIS WEBSITE, OR WEBSITES ACCESSED THROUGH THIS WEBSITE, AND/OR THEIR CONTENT OR INFORMATION. A USER'S SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE.
ADVENTHEALTH DOES NOT GUARANTEE CONTINUOUS OR UNINTERRUPTED ACCESS TO THIS WEBSITE, AND OPERATION OF THIS WEBSITE MAY BE INTERFERED WITH BY FACTORS BEYOND ADVENTHEALTH'S CONTROL. YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD ADVENTHEALTH HARMLESS, AS WELL AS ADVENTHEALTH'S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS AND SUPPLIERS FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEY'S FEES, RESULTING FROM YOUR VIOLATION OF THESE CONDITIONS OF USE OR THE USE OF THIS SERVICE.
If you live in a state or country that has laws that would either (1) void or alter these terms and conditions or (2) make illegal the access or use of this website, then your use of this website is unauthorized; it cannot be sanctioned by AdventHealth, and you use the website at your own risk.
Patient Care Services. Information you provide to an AdventHealth health care facility while being treated as a patient of that health care facility is defined as “protected health information” under the Health Insurance Portability & Accountability Act and its attendant regulations (“HIPAA”) and is subject to the HIPAA Notice of Privacy Practices of that health care facility http://www.ctmc.org/patients-visitors/my-rights-and-privacy/patient-privacy-notice
900 Hope Way
Altamonte Springs, FL 32714